Passa al contenuto principale
Supporto OCLC

My Account release notes, January 2021

  1. Ultimo aggiornamento
  2. Salva come PDF

 

Release Date: January 14, 2021

Introduzione

This release of My Account provides two enhancements. These features will help you manage more complex workflows, including:

These enhancements are the direct result of your feedback.

Azioni consigliate

Per questa versione, si consiglia di rivedere i seguenti elenchi di controllo e completare le attività pertinenti in modo da poter modificare i criteri e i flussi di lavoro e formare il proprio personale. Questi elenchi di controllo identificano gli aggiornamenti che abbiamo determinato come significativi per la maggior parte degli istituti. Ti invitiamo a rivedere tutti i documenti nelle note sulla versione per determinare se vi sono altri articoli che potrebbero richiedere un'azione aggiuntiva o un follow-up da parte del tuo istituto.

Azioni amministrative

Questi item richiedono un'azione o una decisione immediata.

Azione

If your library uses both Tipasa and WorldShare Management Services (WMS), we encourage you to verify that your integration is set up to best meet your needs.

For details, see Set up integration.

With questions or for assistance with setup, contact OCLC Support.

Azioni successive

Al fine di mantenere il personale informato sulle nuove funzionalità e modifiche, è possibile prendere in considerazione anche questi elementi.

Azione

Condividi queste note sulla versione con i tuoi colleghi.

Have you signed up for email alerts for News in the Community Center? This ensures that release notes and events come straight to your inbox. 

Include Request ID with problem reports 

When reporting an issue with My Account or WorldCat Discovery, it's very helpful to include the Request ID. It can be found at the bottom of the screen on which the issue occurred. Including this information allows us to directly trace what happened on the request we are troubleshooting.

Request ID

Nuove funzionalità e miglioramenti

Provide a better experience on patron request forms for Country, State/Province, and Format fields

For libraries with Tipasa

Fields on the patron request forms have been updated to work more intuitively: 

  • Paese
  • State/Province
  • Formato

Prior to this release, values defaulted to the first item in the list and users too frequently received errors such as "missing or invalid State/Province".

Country field

The value for the Country field now normally displays as "Select Country". If you have specified a default Country in OCLC Service Configuration, that Country value will be pre-selected for the patron. The value can alternatively be passed from the patron record. For details, see Tab-delimited patron data loading.

State/Province field

The value for the State/Province field now normally displays as "Select State/Province". If you have specified a default State/Province in Service Configuration, that State/Province value will be pre-selected for the patron. The value can alternatively be passed from the patron record. For details, see Tab-delimited patron data loading.

Format field

The value for the Format field now normally displays as "Select Format". If you have specified a default Format in Service Configuration, that Format value will be pre-selected for the patron.

Summary of field options

You can choose from the following options to specify the values your library users see when accessing the patron request forms.

Campo No configuration change Set the default in Service Configuration Populate the value from patron data (e.g., Toronto Canada)

Paese

clipboard_e2efa7a8141e0ffd4b885c98702837c81.png

E.g., United States

clipboard_e8f495ed3409d1c2eff1c5d4b05629e29.png

E.g., Canada

clipboard_e118fac195283b5572df1bf9c7f8522c2.png

State/Province

clipboard_e20213509a0d98ee7ae65f3359cdbccc2.png

E.g., Ohio

clipboard_e0202fe9043fdf99f075f3a9327861192.png

E.g., Quebec

clipboard_e410e9f0a7b664f40414f9bd9fdd0cb93.png

Formato

clipboard_ef14daecd4cc69743806edcbbcafc2006.png

E.g., Book

clipboard_edd5dba21cda5f46d39e1a9740dfce937.png

(not applicable)

As before, you may also specify that the field is required, ensuring the library user makes a selection before submitting the request.

For more information, see Customize the patron request forms. 

Identify My Account activity in WorldShare Circulation and Reports

For libraries with WorldShare Management Services (WMS)

As of this release, you will be able to identify My Account as the transaction source of circulation events in WorldShare Circulation's transaction history and in WorldShare Reports and Report Designer. This capability was available to WMS libraries with the legacy patron interface (My Account in WorldCat Discovery) and can help you to monitor or troubleshoot activity by your library users.

If your library retains transaction history for WorldShare Circulation, "Patron" will be identified as the source of renewal events in transaction history for a patron or item.

clipboard_e929076ff99201d410056cfbb9f03898f.png

In WorldShare Reports and Report Designer, the three circulation event types that can occur in My Account (renew, edit hold, and cancel hold) will identify the Event Transaction Source as "PLATFORM_PATRON" in any report generated from the Circulation Events universe. PLATFORM_PATRON was used for the legacy patron interface and will also continue to be assigned to holds created in WorldCat Discovery and to any events triggered by the WMS NCIP Service's patron profile.

 Note: This change is not retroactive. For events that occurred between June 2020 and January 2021, the transaction source for My Account activity will continue to display as "Other" in WorldShare Circulation and "N/A" in WorldShare Reports and Report Designer.

Problemi noti

For a full list of current and recently fixed issues, see Known issues.

Collegamenti importanti

Sessioni successive al rilascio

To help you become familiar with the new features, enhancements and improvements included in this release, update sessions scheduled. Please note the session time zones when registering. The sessions will be recorded and archived for future viewing on the OCLC Community Center. Please register, even if you are unable to attend, to receive a link to the recorded session.

  • Tipasa
    • Approfondimenti sul prodotto: Resource Sharing
    • Date: Tuesday, January 26, 2021, 2:00 pm EST
    • Register Now
  • WorldCat Discovery
    • Product Insights: WorldCat Discovery
    • Date: Thursday, March 4, 2021, 11:00 am EST
    • Register Now
  • WorldShare Management Services
    • Product Insights: WMS
    • Date: Tuesday, March 16, 2021, 1:00 pm EST
    • Register Now

Siti web di supporto

Le informazioni di supporto per questo prodotto e i prodotti correlati sono disponibili all'indirizzo: