Passa al contenuto principale
Supporto OCLC

My Account release notes, April 2021

 

Release Date: April 28, 2021

Introduzione

This release of My Account provides new features and enhancements in addition to a bug fix. These features will help you manage more complex workflows, including:

Molti di questi miglioramenti sono il risultato diretto del feedback degli utenti.

Azioni consigliate

Per questa versione, si consiglia di rivedere i seguenti elenchi di controllo e completare le attività pertinenti in modo da poter modificare i criteri e i flussi di lavoro e formare il proprio personale. Questi elenchi di controllo identificano gli aggiornamenti che abbiamo determinato come significativi per la maggior parte degli istituti. Ti invitiamo a rivedere tutti i documenti nelle note sulla versione per determinare se vi sono altri articoli che potrebbero richiedere un'azione aggiuntiva o un follow-up da parte del tuo istituto.

Azioni amministrative

Questi item richiedono un'azione o una decisione immediata.

Azione

If your library uses both Tipasa and WorldShare Management Services (WMS), we encourage you to verify that your integration is set up to best meet your needs.

For details, see Set up integration.

With questions or for assistance with setup, contact OCLC Support.

Azioni successive

Al fine di mantenere il personale informato sulle nuove funzionalità e modifiche, è possibile prendere in considerazione anche questi elementi.

Azione

Condividi queste note sulla versione con i tuoi colleghi.

Have you signed up for email alerts for News in the Community Center? This ensures that release notes and events come straight to your inbox. 

Include Request ID with problem reports 

When reporting an issue with My Account or WorldCat Discovery, it's very helpful to include the Request ID. It can be found at the bottom of the screen on which the issue occurred. Including this information allows us to directly trace what happened on the request we are troubleshooting.

Request ID

Nuove funzionalità e miglioramenti

Provide library users with skip navigation and improved tabbing for increased accessibility

Skip navigation

Navigation has been improved to assist screen reader users and users navigating by keyboard with more quickly navigating the My Account page. When the browser focus is at the top of the page, the user now can press the Tab button once to expose the "Skip to Main Content" option or press the Tab button twice to expose the "Skip to Footer" option. Pressing Return moves the browser focus to the corresponding section of the page. 

This screen shows the skip option when the user has clicked the Tab button once:

clipboard_ee3515f7f0a8c7eb67ee101abab3d5ebd.png 

Accessible tabbing

Previously, the browser focus was indicated with a colored ripple effect, which was not visible to color blind users. It has been replaced with the browser's default focus effect, shown here in Chrome for example.

clipboard_e96da1c3dc7cf7f9f32e2c3e5db60f860.png

Provide library users with new default cover art and message display for improved usability

Less prominent cover art

The previous default cover art icons have now been replaced with more subtle designs. Examples when the secondary color selection is white:

clipboard_ed39c809cdca95d81bccf3028eb81a9e7.png

Outlined message boxes

The previous solid-colored error and confirmation message boxes have been replaced with an outlined design.

clipboard_e30da2268ab867d63a61305905b7d7bb3.png

clipboard_ef699708fbc69494725b52b05775eb2f4.png

Automatically hide WorldCat Discovery features to provide your users with a more consistent discovery experience

For libraries that subscribe to WorldCat Discovery or FirstSearch

With WorldCat Discovery or FirstSearch, your library's users are provided with several access points from My Account to WorldCat Discovery. If your library also subscribes to another discovery service, and positions that service on your web site as the primary or preferred service, these access points for WorldCat Discovery may cause confusion or lead users to pages that aren't fully configured for their use.

You now have the option to hide the WorldCat Discovery access points within My Account. These include:

  • Casella di ricerca
  • Advanced Search
  • Saved Searches tab (saved search results)
  • Navigazione agli elenchi, agli elementi e alle ricerche salvati
  • Il titolo rimanda ai dettagli in WorldCat Discovery

With the access points enabled, your users see the circled features:

clipboard_e510c5bd2af5c971e2fac9a75e023d7ec.png

With the access points disabled, they are not available to your users. For example, this screenshot shows Tipasa features only:

clipboard_eb14a51654cc865bd7cc774171d9df8d5.png

To request that the WorldCat Discovery access points be disabled, please contact OCLC Support. The change will be hard-coded for your library, and the access points will become unavailable to your users with the next planned My Account release. 

If you decide in the future to re-enable the WorldCat Discovery access points, simply contact OCLC Support to request they be made available for your patrons.

Note

Internet Explorer 11 support ends in August 2021

Please note that support for Internet Explorer 11 (IE 11) ends in August 2021. Some features in IE 11 will continue to work, but issues will not be fixed. Contact OCLC Support as soon as possible if this poses any concern for your institution.

Bug fix

Circulation staff hold note is removed

For libraries with WorldShare Circulation

When a patron edited (within My Account) the note for a circulation hold, a bug was causing content in the Staff Note field in WorldShare Circulation to be deleted.

As of this release, the Staff Note value will no longer be deleted when a patron edits the note for a hold. Any changes that the patron may make to the public hold note will continue to be honored by WMS.

Problemi noti

For a full list of current and recently fixed issues, see Known issues for My Account.

Collegamenti importanti

Sessioni successive al rilascio

To help you become familiar with the new features, enhancements and improvements included in this release, update sessions scheduled. Please note the session time zones when registering. The sessions will be recorded and archived for future viewing on the OCLC Community Center. Please register, even if you are unable to attend, to receive a link to the recorded session.

    WorldCat Discovery
    • Product Insights: WorldCat Discovery
    • Date: Thursday, May 26, 2021, 12:00 pm EST
    • Register Now
  • Circolazione WorldShare
    • Product Insights: WorldShare Management Services
    • Date: Tuesday, June 15, 2021, 1:00 pm EST
    • Register Now
  • Tipasa
    • Approfondimenti sul prodotto: Resource Sharing
    • Date: Tuesday, July 13, 2021, 2:00 pm EST
    • Register Now

Siti web di supporto

Le informazioni di supporto per questo prodotto e i prodotti correlati sono disponibili all'indirizzo: