Featured WorldShare Circulation Troubleshooting articles
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Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for WorldShare Circulation.
Most viewed articles
- Why is my POS Printer not printing automatically?
- How can I configure my SIP2 device/service to work with WMS?
- Can we restore an item that was accidentally withdrawn?
- How do I add a branch location to our WMS?
- Why do deleted items still display with a status of Withdrawn, when they should be purged?
- How do I locate/access our Circulation Item Inventory Report?
- Can a shelving location be changed in bulk to a different shelving location?
- Why am I getting an error message in Service Configuration: "We are unable to process your request at this moment."?
- What does the On Hold Expired status mean?
- How can I change the date format in WorldShare Circulation?
- What should I do when I get the message "Limit reached" in Digby?
- How do fixed due dates affect our loan policies?
- How do I add a new patron type?
- I am unfamiliar with a barcode being 'deprecated', what does that mean?
- How do I remove a branch location from our WMS?
Recently created articles
- Authentication error when trying to upload offline circulation transactions ( created Mon Nov 25, 2024 )
- Patron custom data is provided in our patron loads but is not displaying in WorldShare ( created Fri Nov 15, 2024 )
- Do recalls take priority over other holds in the hold queue? ( created Wed Oct 23, 2024 )
- We are getting a 'The patron is not verified' Override acknowledgment request. ( created Thu Sep 26, 2024 )
- Why is my RFID pad only reading one item at a time? ( created Wed Sep 11, 2024 )
- Will fines continue to accrue on an account if a replacement cost has been applied by a long overdue policy? ( created Tue Sep 10, 2024 )
- Why are URLs in email notifications displaying as Outlook safe links? ( created Fri Jun 21, 2024 )
- If ‘Prefer available items at the pickup location’ is set to No, can we forward the hold request to another branch? ( created Wed Jun 05, 2024 )
- If ‘Prefer available items at the pickup location’ is set to No, will the request show on all branch’s Pull List? ( created Wed Jun 05, 2024 )
- What are the fields in the Digby inventory report? ( created Thu May 16, 2024 )
- Add Call Number in Email Notifications ( created Tue May 07, 2024 )
- Is there a way to hide a shelving location from my patrons in WMS? ( created Tue Apr 30, 2024 )
- Can staff with the Student Worker Circulation or Student Worker Restricted role mark items as Missing? ( created Mon Mar 11, 2024 )
- How can I see a list of all our blocked patrons? ( created Thu Jan 25, 2024 )
- Renewal despite existing hold request ( created Fri Jan 19, 2024 )
Recently updated articles
- How can I configure my SIP2 device/service to work with WMS? ( updated Tue Dec 17, 2024 )
- Why are items falling due on days when the libraries are closed? ( updated Fri Dec 13, 2024 )
- How do I set my open hours to go past midnight? ( updated Tue Dec 10, 2024 )
- How do I remove a branch location from our WMS? ( updated Mon Dec 09, 2024 )
- Why are URLs in email notifications displaying as Outlook safe links? ( updated Thu Dec 05, 2024 )
- Authentication error when trying to upload offline circulation transactions ( updated Mon Nov 25, 2024 )
- Why are some buttons greyed out when editing an item in Circulation? ( updated Fri Nov 22, 2024 )
- Patron custom data is provided in our patron loads but is not displaying in WorldShare ( updated Fri Nov 22, 2024 )
- Barcode searches bring up item in some places, but not in others ( updated Thu Nov 21, 2024 )
- Why am I receiving an "Unknown Barcode" error when searching for an existing or newly added barcoded item? ( updated Wed Nov 06, 2024 )
- How do I make a campus library collection or shelving location unavailable ( updated Mon Nov 04, 2024 )
- When placing a hold on a record, I see an error that says "No pick up locations available". ( updated Fri Nov 01, 2024 )
- Can I convert multi-part items to single-part items? ( updated Wed Oct 23, 2024 )
- Do recalls take priority over other holds in the hold queue? ( updated Wed Oct 23, 2024 )
- Why am I getting error message "No matching Collection Type Policy"? ( updated Wed Oct 23, 2024 )