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OCLC Support

Why is the shelving location of my item outlined in red?

Applies to
  • WorldShare Circulation
  • WorldShare Acquisitions
Answer

The cause is an invalid or incorrectly recognized shelving location. 

Typical symptoms include error messages (e.g. “Unrecognized Shelving Location”), a highlighted/invalid location field, or failed reservations.
  • Correct the affected shelving locations in the system.

  • If single items still show the issue: open Edit Item, reselect the shelving location, and save the item.

  • After correction, reservations should work without errors

Page ID
67931