User ineligible to request item error when placing hold
Symptom
- The error "User ineligible to request item" appears on submission of a place hold form.
Applies to
- WorldCat Discovery
- WorldShare Circulation
Resolution
This error means that your user has reached one of the following :
- Overall hold limit
- Material type limit
- Has circulation restrictions
- Has a deprecated barcode associated with their account.
Additional information
There is more information on Place hold forms and their errors.