My Account release notes, March 2025
Release Date: March 17, 2025
Introduzione
This release of My Account provides enhancements to help you improve the patron experience and save staff time, including:
- Provide clearer language on patron request forms for selection of loan versus copy
- Offer patrons the request again option only for completed items
These enhancements are the direct result of your feedback.
Azioni consigliate
Per questa versione, si consiglia di rivedere i seguenti elenchi di controllo e completare le attività pertinenti in modo da poter modificare i criteri e i flussi di lavoro e formare il proprio personale. Questi elenchi di controllo identificano gli aggiornamenti che abbiamo determinato come significativi per la maggior parte degli istituti. Ti invitiamo a rivedere tutti i documenti nelle note sulla versione per determinare se vi sono altri articoli che potrebbero richiedere un'azione aggiuntiva o un follow-up da parte del tuo istituto.
Azioni successive
Al fine di mantenere il personale informato sulle nuove funzionalità e modifiche, è possibile prendere in considerazione anche questi elementi.
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Condividi queste note sulla versione con i tuoi colleghi. |
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Include Request ID with problem reports
When reporting an issue with My Account, it's very helpful to include the Request ID. It can be found at the bottom of the screen on which the issue occurred. Including this information allows us to directly trace what happened on the request we are troubleshooting.
Nuove funzionalità e miglioramenti
Provide clearer language on patron request forms for selection of loan versus copy
For libraries with Tipasa or WorldShare ILL
On the patron request forms, the Service Type options previously provided limited guidance for requesting a loan versus a copy. The language for the selection has been modified to include more information. For example, it's now clearer that the patron would select "Copy" for a book chapter request.
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For more information, see Patron Section Fields.
Offer patrons the request again option only for completed items
For libraries with Tipasa
With this release, you can provide an improved My Account experience that offers patrons the request again option less often. The request again option previously displayed for canceled and unable to provide statuses, and some library users tended to use it submit multiple requests for the same item.
The request again option now displays only for statuses in which the patron no longer has access to the item, specifically:
- Completato
- For items provided via Article Exchange: Link Expired or "You have 0 views left."
If your library has WorldShare Circulation, the request again option will continue to display on the Borrowing history tab (if enabled).
For more information, see ILL statuses.
Correzioni di bug e problemi noti
For a list of current and recently fixed issues, see Known issues for My Account.
Collegamenti importanti
Sessioni successive al rilascio
To help you become familiar with the new features, enhancements, and improvements included in this or other releases, a number of update sessions are scheduled. Please note the session time zones when registering. The sessions will be recorded and archived for future viewing in the OCLC Community Center. Please register, even if you cannot attend, to receive a link to the recorded session.
- WorldCat Discovery
- Product Insights: WorldCat Discovery
- Date: Thursday, May 22, 11:00 am EDT (UTC -4)
- Register now
- Circolazione WorldShare
- Product Insights: WorldShare Management Services
- Date: Tuesday, June 10, 1:00 pm EDT (UTC -4)
- Register now
- Tipasa
- Approfondimenti sul prodotto: Resource Sharing
- Please watch for session details coming soon
Siti web di supporto
Support information for this interface and related products can be found at: