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FAQ sull'applicazione Digby®

Creata per le biblioteche con WorldShare Management Services (WMS), l'applicazione mobile Digby è per l'uso da parte degli studenti, del personale delle biblioteche e dei volontari e fornisce istruzioni chiare per la gestione di liste, ricollocazione, attività di inventario e altro ancora.

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What is Digby?

Digby is a mobile app that is available as part of your library’s WorldShare Management Services (WMS) subscription. The Digby app is for use by your student workers, volunteers, and staff and provides clear instructions for handling a range of common library tasks from reshelving items to basic inventory, and more. See What library workflows does Digby support for the full list of Digby functionality.

Digby combina flussi di lavoro semplificati con un'interfaccia intuitiva per svolgere le attività comuni delle biblioteche in modo più efficiente e con maggiore precisione. Consente inoltre agli operatori delle biblioteche di utilizzare il proprio smartphone o tablet attivato con Digby per scansionare i materiali della biblioteca direttamente nelle pile, risparmiando tempo e riducendo la dipendenza dalla carta.

How much does Digby cost?

Digby è incluso nell'abbonamento WMS della tua biblioteca senza costi aggiuntivi.

What languages does Digby support?

Digby supporta inglese, francese, tedesco e spagnolo. Digby utilizza l'impostazione della lingua dal sistema operativo del dispositivo.

How do I get started using Digby?

Activate Digby by completing and submitting the Digby Activation Form

Download the app from the Apple or Google Play app store by either searching for "Digby by OCLC" in the app store or using a link below.

Log into Digby from your mobile device (smartphone or tablet) and enter:

  • Identificativo OCLC della tua biblioteca
  • WMS Circulation credentials (username/password)

Why does OCLC need to activate Digby for my library?

Since anyone can download the Digby app, the activation step keeps your library in control of the process. This way, your library turns on access to Digby only when it is ready to do so. Without the activation step, your library’s workers conceivably could download Digby to their own device and start using it immediately with or without your awareness or consent.

Activate Digby by completing and submitting the Digby Activation Form

What library workflows does Digby support?

The Digby app helps your library’s student workers, volunteers, and staff accomplish these common library tasks more efficiently:

  • Manage Pull List: Access circulation pull lists from the app. With dynamic updates, easily refresh the pull list before leaving the stacks to check if new items have been added. Sort or filter the pull list to easily locate items in a specific shelving location, items requested on/for a specific date, and more. Items scanned in Digby are marked as pulled in WMS and staff are told where the item needs to be routed for pickup. Use Digby to manage the pull list to reduce the need for paper pull slips, to increase efficiency and speed of fulfillment.
  • Check In Items: Scan item barcodes to check in those items, clear an item’s status (e.g., Missing, Lost, On Loan), and to be alerted if the item requires additional processing. View a list of items recently checked-in using your device. You may sort the list by scanning order or shelving location. Use Digby to check in items returned in a book drop, delivered to your library from another location, or wherever your workflows may benefit from mobile check in.
  • Check Out Items: Loan items to patrons using a mobile device by scanning the patron and item barcode(s). Share a due date receipt with the patron by email or by printing a copy. Use Digby’s streamlined, staff-mediated checkout feature to assist patrons wherever they are in your library, reduce the time staff spend at shared workstations, and more.
  • Reshelve Items: Scan items using the reshelving feature to process a non-loan return and update the item’s soft-issued statistics. Use Digby to scan items that patrons leave on tables or carts and to help staff determine where the item needs to be reshelved or if the item requires additional processing.
  • Inventory Items: Scan item barcodes to inventory your library’s collection. As you work, Digby will update the item’s inventory statistics in WMS (visit Inventory and soft check in to learn more) and alert you if the item is missing, is at the wrong branch, is needed to fulfil an open hold, or requires additional processing. At the end of a session, instantly share a report with other library staff that includes an activity summary and a detailed list of scanned items, including item barcodes not found by WMS. Each Digby-enabled device will remember the last item inventoried so that you no longer need to maintain paper logs or rely on placeholders in the stacks. See Are there any Digby statistics or reports to learn about inventory reports
  • Change Item Location: Change the shelving location of monographs by selecting a location and scanning the items you wish to move. Select a new permanent location or add, update, or clear a temporary shelving location in the item’s LHR. Use Digby to move items from your collection to a new location, to remove items from a discontinued location, to manage items that are added and/or removed from location for course reserves, new materials, and more.
  • Search WorldCat Discovery Search your library’s instance of WorldCat Discovery by item barcode or other criteria. Use Digby to find detailed bibliographic information for an item while in the stacks, to assist a patron who may need help locating an item, to check the availability of a title, and more.
  • Read Shelf: Verify that materials on the shelf are in call number order and track materials that are missing, misshelved, damaged, or have outdated cataloging information. Scan an item to view a shelf list of the next 1,000 local holdings records (LHRs) in call number order. Add notes about a material’s condition, cataloging details, etc. Scan an unexpected, potentially misshelved item to determine if it should be returned to the desk or can be conveniently reshelved. Share a shelf reading report with other library staff that includes a list of items found, problem items, and your notes.
When should we Inventory Items and when should we Read Shelf?

Use Inventory Items to:

  • Scansiona ogni elemento della collezione per creare una lista di inventario.
  • Eseguire l'inventario di tutti gli articoli temporanei con codice a barre, gli articoli contenitore e i singoli articoli LHR da posseduti in singole, più parti e con periodici.
  • Update item statistics in WMS in real-time.
  • Condividi un report di Digby di tutti gli articoli inventariati in una sessione.
    • Find missing items by consulting the weekly FTP Item Inventory report
  • Riconoscere gli elementi posseduti da altre biblioteche nel proprio gruppo di circolazione. Al personale della biblioteca verrà chiesto di restituire il documento alla reception per i passaggi successivi.

Usa Leggi scaffale per:

  • Eseguire la scansione di un elemento per sfogliare un elenco dei seguenti 1.000 materiali in ordine di scaffale in base ai numeri di chiamata Dewey Decimal o Library of Congress locali.
  • Verifica che le copie LHR siano sullo scaffale.
    • Singoli volumi in periodici o in più parti non sono elencati nella lettura dello scaffale Digby.
  • Le azioni e le note dello staff non aggiornano il WMS.
    • Senior library staff can choose when to update item data in WMS.
  • Condividi un report di Digby su tutti gli item trovati e/o che hanno riscontrato problemi durante la lettura sullo scaffale.
  • Per i passaggi successivi, chiedere al personale della biblioteca di restituire gli elementi di proprietà di altre biblioteche nel proprio gruppo di circolazione alla reception. Gli elementi posseduti da altre biblioteche nel proprio gruppo di circolazione non saranno riconosciuti.
Can we use handheld Bluetooth laser scanners with Digby?

Yes, for use with Digby, it is possible to pair a Bluetooth laser scanner, as a keyboard, and an iOS or Android device. First, you need a Bluetooth scanner that supports an HID interface.

Ad esempio, il foglio di istruzioni dello scanner di codici a barre Inateck BCST-70 è tipico degli scanner portatili disponibili sul mercato.

  • Inateck BCST-70 offre istruzioni complete per la connessione a dispositivi iOS o Android nel Manuale utente Inateck.
  • A useful BCST-70 feature is that if you hold the scanner button down for 3 seconds, it disables the scanner and then enables the device's keyboard, which is necessary when signing in to Digby. If you hold it down for 3 seconds again, the scanner again takes over as the device keyboard. There are many HID Bluetooth laser scanner manufacturers, but make sure this keyboard on/off feature is included in the one you choose since not all of them offer it.

Using the laser scanner with Digby is simple. Just place the cursor in the text input box above the camera scanner on the Pull List, Reshelve, or Inventory screens. Scan the barcode with the laser scanner and it will type the barcode into Digby with a carriage return at the end. Digby will process the request, and then return the cursor to the input text field for the next scan. You’ll have to clear any pop-ups that occur on the mobile device before proceeding, just like when the camera is used.

 

What policies should my library have for using the Digby app?

Si consiglia alla biblioteca di impostare il criterio sull'uso delle app mobili da parte del personale -se non si dispone già di uno- che stabilisca se Digby deve essere scaricato solo sui dispositivi di proprietà della biblioteca o se consentono agli studenti lavoratori di scaricare l'app ai propri dispositivi personali. Qualunque sia il criterio che una biblioteca può avere sulle app mobili, è importante notare che Digby non può far rispettare il criterio, solo la tua biblioteca può farlo.

How does Digby work with my library group? Will it show all results for my group or is it limited to my library only?

Digby works with groups that have WMS group functionality, which means that the Digby pull list will include hold requests from patrons of other institutions in your group. Also, when doing inventory and reshelving (non-loan return), Digby will recognize group items. Here are some examples: If a patron requests an item from another group member, Digby will inform the library worker when it is pulled to bring it to the circulation desk for routing to that other institution. Or if an item owned by another institution is found during inventory scanning, the worker will be notified to return it to the desk for routing back to that other institution.

Are there any Digby statistics or reports?

For pull lists and reshelving, Digby feeds existing WorldShare Circulation reports. It records the same type of transactions but allows library workers to scan the titles in the stacks instead of at the circulation desk. However, to minimize costs of providing Digby, we elected not to create a new category of statistics that are specific to Digby itself.

For basic inventory, once your library’s workers complete an inventory session in Digby, they can send an Inventory Items Report to you via email or to your preferred cloud storage solution. Delivered as a Microsoft Excel file, Digby’s report provides a summary of their activity as well as a detailed list of exceptions and successfully inventoried items with metadata such as title, author, call number, etc.

For shelf reading, once your library’s workers complete a shelf reading session in Digby, they can send a Shelf Reading Report to you via email or to your preferred cloud storage solution. Delivered as a Microsoft Excel file, Digby’s report provides a summary of their activity as well as a detailed list of items that were found or were discovered to be missing, damaged, misshelved, etc.

  • “Last Inventoried” date in WMS: Additionally, as library workers conduct inventory using Digby, WMS automatically updates the “Last Inventoried” date and “Inventoried Count” in real time, keeping your library’s statistics current. Visit Inventory and soft check in to learn more.
  • FTP Item Inventories Report: In addition to Digby’s Inventory Items Report, and for a complete listing of your library's barcoded items, you can access the existing, weekly FTP Item Inventories Report. Reviewing these reports together may be useful when undertaking inventory, weeding, and collection assessment projects.
Will Digby work with our library's authentication method?

Digby funziona con CAS, OCLC Identity Management Infrastructure (IDM), autenticazione di terze parti LDAP e Shibboleth. Con Digby versione 1.0.8 (rilasciato il 14 settembre 2017), è stato migliorato il supporto per le biblioteche che utilizzano CAS, Shibboleth e un modulo di autenticazione di terze parti LDAP .

Per utilizzare l'app mobile Digby, il provider di identità (IdP) dell'istituto deve accettare il flag ForceAuthn. Affinché Digby possa gestire correttamente l'autenticazione degli utenti, è necessario il supporto di 'ForceAuthn=true'. ForceAuthn è supportato per l'autenticazione di base di WorldShare. Se la biblioteca utilizza un IdP basato su CAS o SAML (ad es. Azure, Shibboleth, ecc.), è possibile chiedere assistenza al reparto IT locale per confermare o aggiornare la configurazione dell'IdP del proprio istituto.

What are Digby's technical specifications?

View the OCLC accessibility statement for information on OCLC's accessibility assessments and for instructions on how to request an Accessibility Conformance Report.

Dimensioni app

Sistemi operativi/versioni

  • Android 13 or greater
  • iOS 16 or greater
  • iPadOS 16 or greater

Dispositivi supportati

  • Telefoni o tablet Android
    • I dispositivi devono avere il browser predefinito impostato sull'ultima versione di Chrome
    • Devices must have a minimum 1280 x 720 resolution camera to use Digby's in-app scanner
  • Apple iPhone 8 o versioni successive
  • iPad 5th generation or greater
  • iPad mini 5th generation or greater
  • iPad Air 3rd generation or greater
  • iPad Pro

Tipi di barcode supportati

  • CODICE 128
  • CODICE 39
  • Codabar
  • EAN UPC - Numero articolo europeo, codice prodotto universale
What if I have a question about logging in to or using Digby?

If you have any questions, please contact OCLC Support

Why are some items missing from my Digby Read Shelf or Inventory list?

If you are shelf-reading or taking inventory and notice that items appearing on the physical shelf are missing from your list in Digby, it is generally due to one of the following expected system behaviors:

  • Multi-part items and serials: Digby currently displays Local Holdings Records (LHRs) rather than individual item records. If you have a multi-part item (e.g., a multi-volume encyclopedia set) or a serial cataloged on a single LHR, Digby will display one entry for the entire LHR. It will not list each volume or barcode individually.
  • Shelving location scoping: When you scan an item to begin a Read Shelf session, Digby automatically filters the subsequent list to only show items assigned to that exact shelving location. If a book is physically on the shelf but its cataloged shelving location in the LHR is different (e.g., it belongs to "Main Stacks" but was physically placed in "Curriculum"), Digby will not display it in that list. (See Comparing call number browse: Digby vs. WorldShare Record Manager below for more information.
  • Call number normalization: If an item has a highly complex or non-standard call number, the system may sort it differently than expected. This can cause the item to appear much earlier or later in the browse list. See How call number sorting works in WMS for more details.
What are the differences between call number browse in Digby vs WorldShare Record Manager?

When troubleshooting shelf order, library staff often compare the Read Shelf list in the Digby app to the Call Number Browse list in Record Manager. However, these two tools are designed for different workflows and will display different results.

  • Digby (targeted physical view): Digby is designed to help staff read a specific physical shelf. When you scan a barcode to initiate a Read Shelf session, Digby identifies that item's specific Holding Location and Shelving Location. It then returns the next 1,000 items that share that exact location.
  • Record Manager (global collection view): Record Manager is designed to show you your entire collection. When you perform a Call Number Browse in the staff UI, it returns items sequentially across all branches and shelving locations.

 Note: If an item appears in Record Manager but is missing from your Digby Read Shelf list, check the item's LHR. It is highly likely that the item is cataloged at a different branch or shelving location than the initial item you scanned in Digby.

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