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  • https://help.oclc.org/Librarian_Toolbox/Troubleshooting/How_can_I_subscribe_to_emails_about_upcoming_courses_or_webinars
    Applies to WebJunction Answer Subscribing to the Crossroads service will allow you to receive a newsletter for WebJunction upcoming events. You can sign up for this here: https://www.webjunction.org/e...Applies to WebJunction Answer Subscribing to the Crossroads service will allow you to receive a newsletter for WebJunction upcoming events. You can sign up for this here: https://www.webjunction.org/email.html Page ID 31247
  • https://help.oclc.org/Librarian_Toolbox/Troubleshooting/How_can_I_get_logged_into_Webjunction
    Invalid login errors usually mean that either the username or password you are trying to log in with are incorrect. This can also happen if the password does not meet password requirements (at least 8...Invalid login errors usually mean that either the username or password you are trying to log in with are incorrect. This can also happen if the password does not meet password requirements (at least 8 characters, both upper and lower case and at least 1 digit). First, try to reset your password using the Forgotten your username or password? If that fails or the password reset email does not arrive, contact OCLC Support with the email address that you requested your account with.
  • https://help.oclc.org/Librarian_Toolbox/Troubleshooting/How_to_view_old_webinars_in_WebJunction
    Applies to Answer WebJunction has an archives page. Go to this link to view the recordings for past webinars: https://www.webjunction.org/events/archives.html Additional information WebJunction Page I...Applies to Answer WebJunction has an archives page. Go to this link to view the recordings for past webinars: https://www.webjunction.org/events/archives.html Additional information WebJunction Page ID 29925
  • https://help.oclc.org/Librarian_Toolbox/Troubleshooting/How_can_I_unenroll_from_a_Web_Junction_course
    Applies to Web Junction Answer Please contact OCLC Support with your Web Junction account information and the name of the course you wish to drop. Additional information Please note for completed cour...Applies to Web Junction Answer Please contact OCLC Support with your Web Junction account information and the name of the course you wish to drop. Additional information Please note for completed courses: Once you have unenrolled from a course, you will no longer have access to certificates of completion. Before contacting support, first, go into the course and access/print/or save the certificate of completion. Page ID 40479
  • https://help.oclc.org/Librarian_Toolbox/Troubleshooting/How_to_create_a_new_WebJunction_account
    How to create a new Web Junction account Applies to Access this URL-https://learn.webjunction.org/login/index.php and click Create new account at the bottom. Make sure to note the instructions and req...How to create a new Web Junction account Applies to Access this URL-https://learn.webjunction.org/login/index.php and click Create new account at the bottom. Make sure to note the instructions and requirements. Create a password with at least 8 characters, both upper and lower case and at least 1 digit. Non-library staff, like new library school graduates, are welcome to create an account in order to continue to grow their library skills while searching for a job.
  • https://help.oclc.org/Librarian_Toolbox/Troubleshooting/My_WebJunction_account_confirmation_link_isn't_working
    Symptom When clicking on the account confirmation link sent to your email address from WebJunction, the account isn't confirmed or verified and the main WebJunction homepage displays. Applies to WebJu...Symptom When clicking on the account confirmation link sent to your email address from WebJunction, the account isn't confirmed or verified and the main WebJunction homepage displays. Applies to WebJunction Resolution Please contact OCLC Support and include the email address and username you created when signing up for a WebJunction account. Additional information Why am I not receiving my WebJunction confirmation email? Page ID 59534
  • https://help.oclc.org/Librarian_Toolbox/Troubleshooting/How_do_I_register_for_a_WebJunction_webinar%3F
    Applies to WebJunction Answer To register for a webinar, go to the WebJunction webinar calendar, expand the webinar information using the caret, and click the "Register to attend" button. Additional i...Applies to WebJunction Answer To register for a webinar, go to the WebJunction webinar calendar, expand the webinar information using the caret, and click the "Register to attend" button. Additional information You can find more information about WebJunction webinars here. If you need further assistance, please contact OCLC Support. Page ID 59712
  • https://help.oclc.org/Librarian_Toolbox/Troubleshooting/An_OCLC_training_webinar_is_asking_for_Registration_ID_How_do_I_find_that
    Answer For OCLC Training webinars via Webex, the registration ID is in the first email that you receive confirming your registration. It is not included in the reminder email. Additional information A...Answer For OCLC Training webinars via Webex, the registration ID is in the first email that you receive confirming your registration. It is not included in the reminder email. Additional information Available OCLC training Page ID 50768
  • https://help.oclc.org/Librarian_Toolbox/Troubleshooting/How_to_unenroll_from_a_WebJunction_class
    You've registered for a WebJunction course, but have determined that you won't be able to complete it and want to drop the class. Applies to WebJunction Any user can unenroll themselves from a course....You've registered for a WebJunction course, but have determined that you won't be able to complete it and want to drop the class. Applies to WebJunction Any user can unenroll themselves from a course. Here are the steps for doing so: Go to the course page Click on the Course Dashboard button (gear icon) at the very top of the page. Click on the large Course Administration gear and will be taken to the Course Administration page. Click on the Unenroll me from... link. Click Continue to confirm.
  • https://help.oclc.org/Librarian_Toolbox/Troubleshooting/When_will_the_recording_of_a_WebJunction_live_webinar_be_available
    Applies to WebJunction Answer WebJunction aims to post the recordings for live webinars within 24 hours. Page ID 52123
  • https://help.oclc.org/Librarian_Toolbox/Troubleshooting/Can_I_retake_my_test_for_an_ABLE_cataloging_class
    Applies to WebJunction Answer The ABLE courses, created by the Idaho Commission for Libraries, are not designed with the ability to retake the quizzes if you do not pass one. You can however restart t...Applies to WebJunction Answer The ABLE courses, created by the Idaho Commission for Libraries, are not designed with the ability to retake the quizzes if you do not pass one. You can however restart the course and retake all the quizzes in it. Page ID 49192