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About 19 results
  • Can facet terms be reordered on a CONTENTdm website?
    https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Can_facet_terms_be_reordered_on_the_CONTENTdm_website%3F
    Applies to CONTENTdm Answer Facet terms appear exclusively in order by decreasing frequency, and there is not currently a way to adjust their display order. Page ID 42402
  • Cannot see image in CONTENTdm item's expanded view while in proxy
    https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Can't_see_image_in_CONTENTdm_item's_expanded_view
    There is no image when opening the CONTENTdm expanded view while accessing an item through proxy The resource URL for expanded view images differs from that of the image record page. It is calling the...There is no image when opening the CONTENTdm expanded view while accessing an item through proxy The resource URL for expanded view images differs from that of the image record page. It is calling the IIIF version of the image so users can manipulate the display. For sites that have a custom domain enabled, the IIIF image link instead uses the system-assigned domain. While proxying the resource, both the custom and system-assigned domains need to be configured for access through the proxy.
  • My SSL for CONTENTdm is expiring and I need to renew
    https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/My_SSL_for_CONTENTdm_is_expiring_and_I_need_to_renew
    CONTENTdm sites using a custom URL where the SSL certificate is expiring or has expired Create a new SSL Certificate by following the instructions at Configure CONTENTdm with SSL to support HTTPS OCLC...CONTENTdm sites using a custom URL where the SSL certificate is expiring or has expired Create a new SSL Certificate by following the instructions at Configure CONTENTdm with SSL to support HTTPS OCLC Support will supply sFTP credentials for a secure directory to which your P12/PFX can be uploaded After the file is received, OCLC Support will request the file be deployed to your site. When submitting this request please include your current domain name and CONTENTdm server URL.
  • Why does the hyperlink font size on a landing page differ from the paragraph font size?
    https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Why_does_the_hyperlink_font_size_on_a_landing_page_differ_from_the_paragraph_font_size%3F
    Editing collection landing page text in the Website Configuration Tool to include hyperlinks requires the use of the Edit HTML Source button. The <a> element requires separate <span> to define the sty...Editing collection landing page text in the Website Configuration Tool to include hyperlinks requires the use of the Edit HTML Source button. The <a> element requires separate <span> to define the style as other than default. <p class="cdm_style"><span style="font-size: medium;">This is an example paragraph to demonstrate the following hyperlink: <a href="mailto:support@oclc.org"><span style="font-size: medium;">contact us</span></a>. Now the paragraph can be closed.</span></p></span></a>
  • View collection link shows old version
    https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/View_collection_link_shows_old_version
    Symptom Clicking on the View collection link in CONTENTdm Administration opens a legacy view of the CONTENTdm website Applies to CONTENTdm Resolution This is a known bug within CONTENTdm that the View...Symptom Clicking on the View collection link in CONTENTdm Administration opens a legacy view of the CONTENTdm website Applies to CONTENTdm Resolution This is a known bug within CONTENTdm that the View collection link incorrectly resolves to a legacy view of CONTENTdm. The correct View collection link works in all other menu sections except when searching or browsing in the purple Item tab. Page ID 23073
  • PDF image previews are broken, but thumbnails and expanded view are okay
    https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/PDF_image_previews_are_broken_but_thumbnails_and_expanded_view_are_okay
    This is most often caused by a mismatch between the host address set up in the SEO setting of the Website Configuration Tool and the address used to access the item. If the answer to the first is "No"...This is most often caused by a mismatch between the host address set up in the SEO setting of the Website Configuration Tool and the address used to access the item. If the answer to the first is "No" replace the system-assigned host in the item URL with the custom domain found here in the public URL field. After Saving and Publishing the changes, clear the browser cache and cookies and reload the item using the custom domain as the host.
  • Why has an Object URL changed after adding new Objects to a Collection?
    https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Why_has_an_Object_URL_changed_after_adding_new_Objects_to_a_Collection
    When browsing a collection for an item the phrase &lt;/rec/###&gt; will be appended to the end of the object URL. Adding an object to the collection that comes before the example object when &quot;Sor...When browsing a collection for an item the phrase &lt;/rec/###&gt; will be appended to the end of the object URL. Adding an object to the collection that comes before the example object when &quot;Sort By: Title Ascending&quot; would change the relative position of the example object when browsing the collection, but it would not change the permalink.
  • Nickname Tool: How do I edit field nicknames?
    https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Nickname_Tool_How_do_I_edit_field_nicknames
    The Nickname Tool can be used to directly modify the field nicknames in a collection. Warning: Before using the Nickname Tool, make sure that all pending items have been added to the collection. If al...The Nickname Tool can be used to directly modify the field nicknames in a collection. Warning: Before using the Nickname Tool, make sure that all pending items have been added to the collection. If all items are not added to the collection, approved, and the collection indexed before using the Nickname Tool, metadata loss is likely. The new nickname can be entered in the text box on the right.
  • How do I customize my CONTENTdm URL?
    https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/How_do_I_customise_my_CONTENTdm_URL
    If you are on the Responsive interface or are thinking of going to Responsive interface soon, you will need to also submit an SSL Certificate for the (new URL) xxxxxxxxxxxx.xxxxxxxx.gov.au. The collec...If you are on the Responsive interface or are thinking of going to Responsive interface soon, you will need to also submit an SSL Certificate for the (new URL) xxxxxxxxxxxx.xxxxxxxx.gov.au. The collections will continue to display with the old URL, if the a click here to view this collection sentence links in your landing pages that are not updated.
  • How can one change what displays as the item-level page title?
    https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/How_can_one_change_what_displays_as_the_item-level_page_title%3F
    You don't like what displays as the page title on item-level records in the public display for CONTENTdm The field that displays as the item level page title is the one with the nickname "title". You ...You don't like what displays as the page title on item-level records in the public display for CONTENTdm The field that displays as the item level page title is the one with the nickname "title". You can see which one has the nickname by clicking Edit next to each field you have set up in the CONTENTdm Administration > Collections > Fields properties > Edit screen. The URL for the field's edit page will end with the nickname assigned to that field.
  • Can collections be sorted by administrative metadata fields?
    https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Can_collections_be_sorted_by_administrative_metadata_fields%3F
    Applies to CONTENTdm Administration Website Configuration Tool Answer Yes. Administrative metadata can be configured in the Field Properties section of CONTENTdm Administration. Change the default Hid...Applies to CONTENTdm Administration Website Configuration Tool Answer Yes. Administrative metadata can be configured in the Field Properties section of CONTENTdm Administration. Change the default Hidden property of the desired field to the "No" setting. Then refresh the Website Configuration Tool, and the metadata field should now be among the dropdown options in the Search & Browse > Results sections of the WCT. Page ID 43858