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About 24 results
  • Fixed fields are missing from the form when editing an LHR in Record Manager
    https://help.oclc.org/Metadata_Services/WorldShare_Record_Manager/Troubleshooting/Fixed_fields_are_missing_from_he_bibliographic_entry_form_when_editing_an_LHR_in_Record_Manager
    Symptom You can't see all of the fixed fields in the form when editing an LHR. Applies to WorldShare Record Manager Resolution You have probably downloaded a corrupted web page. Clear your browser cac...Symptom You can't see all of the fixed fields in the form when editing an LHR. Applies to WorldShare Record Manager Resolution You have probably downloaded a corrupted web page. Clear your browser cache and delete your WorldCat.org cookies, then restart your browser. If the problem persists, contact OCLC Support with your name, library name/symbol, and a screenshot of the issue. Page ID 51120
  • How do I move more than 9,000 LHRs to another branch or shelving location using a Record Work List?
    https://help.oclc.org/Metadata_Services/WorldShare_Record_Manager/Troubleshooting/How_do_I_move_more_than_9000__LHRs_to_another_branch_or_shelving_location_using_a__Record_Work_List
    The first 9,000 of these will be sent to a Record Work List, you will need to select an existing Record Work List OR > Create the Work List and select Create and Send to List Go back and re-run your s...The first 9,000 of these will be sent to a Record Work List, you will need to select an existing Record Work List OR > Create the Work List and select Create and Send to List Go back and re-run your search in Record Manager > to locate the next 9,000 items to change, repeating steps to add records to the Record Work List > running the Base Script to change their Shelving Location on each set of items.
  • Why is there no shelf location and call number displaying for an item I hold?
    https://help.oclc.org/Metadata_Services/WorldShare_Record_Manager/Troubleshooting/Why_is_there_no_shelf_location_and_call_number_displaying_for_an_item_I_hold
    The shelf location and call number may not be displaying if you have not input copy data for this title. If you already have input copy data, or if the above steps don't resolve the issue, please try ...The shelf location and call number may not be displaying if you have not input copy data for this title. If you already have input copy data, or if the above steps don't resolve the issue, please try resaving the LHR without making any changes. If none of the above steps resolve the issue, contact OCLC Support with your OCLC Symbol, the OCLC number of the record, and a description of the steps you've tried so far.
  • We just created a new record for issues of a journal. When we try to edit the items a server error pops up.
    https://help.oclc.org/Metadata_Services/WorldShare_Record_Manager/Troubleshooting/We_just_created_a_new_record_for_issues_of_a_journal._When_we_try_to_edit_the_items_a_server_error_pops_up.
    However, clicking the item with the call number, "PERIODICAL" does not produce the error. This "Server communication failed" error is occurring because the system is looking for holdings information, ...However, clicking the item with the call number, "PERIODICAL" does not produce the error. This "Server communication failed" error is occurring because the system is looking for holdings information, but no holdings information is included in the LHR. In other words, the number of holdings lists as 0. Please go in and add holdings information to the LHR and test this again. This doesn't have to be for a specific piece with a barcode, but just a field that would add holdings information.
  • Is it possible to create a local holdings record without setting holdings on a record?
    https://help.oclc.org/Metadata_Services/WorldShare_Record_Manager/Troubleshooting/Is_it_possible_to_create_a_local_holdings_record_without_setting_holdings_on_a_record
    Applies to WorldShare Record Manager Connexion client Answer It is not possible to create an LHR (local holdings record) without setting holdings because both WorldShare Record Manager and Connexion s...Applies to WorldShare Record Manager Connexion client Answer It is not possible to create an LHR (local holdings record) without setting holdings because both WorldShare Record Manager and Connexion set holdings by default when an LHR is created. Page ID 27760
  • Server Communication failed error referencing listAlert occurs when saving LHR in Record Manager
    https://help.oclc.org/Metadata_Services/WorldShare_Record_Manager/Troubleshooting/Server_Communication_failed_error_referencing_listAlert_occurs_when_saving_LHR_in_Record_Manager
    A Server Communication failed error appears and Developer tools references listAlerts errors when saving an LHR in Record Manager. If problems persist, contact OCLC Support with your name, library sym...A Server Communication failed error appears and Developer tools references listAlerts errors when saving an LHR in Record Manager. If problems persist, contact OCLC Support with your name, library symbol, the error you are getting, what you were doing before the error occurred, and the OCN/LHR Record Number you were working on.
  • Can I add a PDF document to a local holdings record?
    https://help.oclc.org/Metadata_Services/WorldShare_Record_Manager/Troubleshooting/Can_I_add_a_PDF_document_to_a_local_record_holding
    If you want to restrict access to the file, in the subfield enter a link to a secure location on your network, perhaps within the intranet (set up by your IT Department) In the local holding record cr...If you want to restrict access to the file, in the subfield enter a link to a secure location on your network, perhaps within the intranet (set up by your IT Department) In the local holding record create another row and in the field enter 876, in the subfield enter $z and details of the note then save
  • Why is our holding code reading as invalid in the 852 $b field of an LHR?
    https://help.oclc.org/Metadata_Services/WorldShare_Record_Manager/Troubleshooting/Why_is_our_holding_code_reading_as_invalid_in_the_852_%24b_field_of_an_LHR
    This holding codes information in the OCLC Service Configuration Holding Codes and Translation table may have been edited: Log into the OCLC Service Configuration and access the Holding Codes Translat...This holding codes information in the OCLC Service Configuration Holding Codes and Translation table may have been edited: Log into the OCLC Service Configuration and access the Holding Codes Translation Table under WorldCat Discovery. Here we will need to make sure the row for this holding code is completely filled out. If all items in the row are filled out, please contact OCLC Support with a link to this help article and a screenshot of the invalidation error.
  • How do I change the order in which different LHRs for an item display in WorldCat Discovery?
    https://help.oclc.org/Metadata_Services/WorldShare_Record_Manager/Troubleshooting/How_do_I_change_the_order_in_which_different_LHRs_for_an_item_display_in_WorldCat_Discovery
    When an item has multiple separate LHRs, they may not display in the order you want in Discovery. To change this without changing the information in the displaying fields of the LHR, add a copy number...When an item has multiple separate LHRs, they may not display in the order you want in Discovery. To change this without changing the information in the displaying fields of the LHR, add a copy number (852 $t) to each LHR. 852 $t 1 will display on the top, 852 $t 2 beneath that, and so on. The copy number does not display in Discovery, so you will not need to edit the call number or any other Local Holding Record field.
  • How can I move MARC field 876 to a new LHR?
    https://help.oclc.org/Metadata_Services/WorldShare_Record_Manager/Troubleshooting/How_can_I_move_MARC_field_876_to_a_new_LHR
    Move incorrect 876 field for the LHR to a new LHR: From the MARC 21 editor, click the Call Number for the record in the LHR accordion. Search for a local holdings record and then click the Call Number...Move incorrect 876 field for the LHR to a new LHR: From the MARC 21 editor, click the Call Number for the record in the LHR accordion. Search for a local holdings record and then click the Call Number for the record on the search results screen. From the Record drop-down menu, select Derive from the LHR flyout menu. Remove the first 876 Marc field using the red minus button at the right end of the field. Navigate back to the original LHR and follow step 4 for the second 876 Marc field.
  • The LHR display in Record Manager is not displaying the item's ILL lending status.
    https://help.oclc.org/Metadata_Services/WorldShare_Record_Manager/Troubleshooting/The_LHR_display_in_Record_Manager_is_not_displaying_the_item's_ILL_lending_status.
    Applies to WorldShare Record Manager Answer Navigate to Record Manager > User Preferences > Searching - Basic > LHRs Select the checkbox next to Lending Policy. Click Save. Page ID 17331