My Account release notes, June 2023
Release Date: June 21, 2023
Introduzione
This release of My Account provides an enhancement for libraries with Tipasa to help you offer an improved experience for your library's users:
This enhancement is the direct result of community feedback.
Azioni consigliate
Per questa versione, si consiglia di rivedere i seguenti elenchi di controllo e completare le attività pertinenti in modo da poter modificare i criteri e i flussi di lavoro e formare il proprio personale. Questi elenchi di controllo identificano gli aggiornamenti che abbiamo determinato come significativi per la maggior parte degli istituti. Ti invitiamo a rivedere tutti i documenti nelle note sulla versione per determinare se vi sono altri articoli che potrebbero richiedere un'azione aggiuntiva o un follow-up da parte del tuo istituto.
Azioni successive
Al fine di mantenere il personale informato sulle nuove funzionalità e modifiche, è possibile prendere in considerazione anche questi elementi.
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Include Request ID with problem reports
When reporting an issue with My Account or WorldCat Discovery, it's very helpful to include the Request ID. It can be found at the bottom of the screen on which the issue occurred. Including this information allows us to directly trace what happened on the request we are troubleshooting.
New enhancement
Provide an improved user experience for viewing ILL requests
For libraries with Tipasa
With this release, you can provide an improved My Account experience that less often displays the "Request again" button. This button previously displayed for all ILL statuses, and library users tended to use the button to ensure their request had been submitted or to request a renewal.
Now, the "Request again" button displays only for statuses in which the library user no longer has access to the item or the ILL staff were not able to obtain the item. These include:
- Annullato
- Completato
- Impossibile fornire
- For items provided via Article Exchange: Link Expired or "You have 0 views left."
If your library has WorldShare Circulation, the "Request again" will no longer display on the Checkouts tab but will display on the Borrowing history tab.
For more information, see ILL statuses.
Correzioni di bug e problemi noti
For a list of current and recently fixed issues, see Known issues for My Account.
Collegamenti importanti
Sessioni successive al rilascio
To help you become familiar with the new features, enhancements, and improvements included in this or other releases, a number update sessions are scheduled. Please note the session time zones when registering. The sessions will be recorded and archived for future viewing on the OCLC Community Center. Please register, even if you are unable to attend, to receive a link to the recorded session.
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- Approfondimenti sul prodotto: Resource Sharing
- Date: Tuesday, July 25, 2:00 pm EDT
- Register now
- WorldCat Discovery
- Product Insights: WorldCat Discovery
- Date: Wednesday, August 9, 11:00 am EDT
- Register now
- Circolazione WorldShare
- Product Insights: WorldShare Management Services
- Date: Tuesday, September 12, 1:00 pm EDT
- Register now
Siti web di supporto
Le informazioni di supporto per questo prodotto e i prodotti correlati sono disponibili all'indirizzo: