I haven't heard anything back about a data sync collection that I submitted. How can I check on the status of my data sync collection?
Applies to
- WorldShare Collection Manager
Answer
To check on the status of a data sync collection navigate to: Metadata > Collection Manager > change the search scope of Data Type to Data Sync Collection > leave the search bar blank and click search.
You should see a list of all the data sync collections that are assigned to your institution. Select the collection you are curious about by clicking on the collection name.
Click Comments to open the accordion. Inside the comments section, you should see if a data sync specialist has been assigned to your collection. You can leave a comment here to talk directly with the specialist.
Additional information
Review the workflow for data sync collections.
Please Note: It takes around 8 weeks for a data sync collection to be processed and approved by our data sync specialists. However, a file for the collection must also have been uploaded in order for it to move through the process and be assigned to a data sync specialist.
If you never uploaded a file for the collection, you will need to do so. The file does not need to contain all the records you plan to work with the collection. If you have submitted a file and the collection is still in a submitted status after 8 weeks, and you do not see that a data sync specialist has been assigned to your collection, please contact OCLC Support and provide them with the link to this help article.