Featured WorldCat Discovery Troubleshooting articles
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Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for WorldCat Discovery.
Most viewed articles
- CAMIO support ended 31 December 2018
- What is the difference between WorldCat and WorldCat.org? What do I need to know about the central index?
- Where can I add or remove shelving locations?
- How can I get my book images to appear in the catalog summary display?
- Why am I getting the error, "This endpoint supports POST requests only"?
- Why is a record that we do not hold shown as being held in WorldCat Discovery?
- Will my ILS interoperate with WorldCat Discovery to deliver real-time availability status?
- Why is my item record showing a "Circulation information is unavailable" or "Item status unavailable" availability error?
- Why am I getting error message "HTTP Status 403 - The number of requests exceeded the 24 hour quota" when I execute a search?
- Why are the 856 URL links not displaying in Discovery?
- How do we update our OpenURL link resolver in WorldCat Discovery?
- How do I integrate Google Analytics 4 with WorldCat Discovery?
- Why am I getting an "OOPS" error when going into WorldCat Discovery?
- Articles from a journal in a database I subscribe to do not appear as results in Discovery when I search for them
- Items in a location that are unavailable are showing a green check mark
Recently created articles
- All searches using our search box result in messages that say "One or more databases selected are no longer available at your institution" or ""The following databases are not available to this institution" ( created Wed Oct 30, 2024 )
- We've disabled holdings on a collection in WorldShare Collection Manager, but items from the collection are still appearing as available in WorldCat Discovery ( created Mon Oct 21, 2024 )
- Why do ebooks we selected from Open Access collection only show as held at Other Libraries Worldwide? ( created Thu Jul 18, 2024 )
- What URL do I enter in GOBI Library Preferences for searching ISBNs in WorldCat Discovery? ( created Tue Jul 16, 2024 )
- The WorldCat holdings audience level for a record is set to "My Staff Users" but Knowledge Base links are appearing on the record. ( created Mon Jul 08, 2024 )
- User ineligible to request item error when placing hold ( created Mon Jul 01, 2024 )
- Why is a word that I searched not underlined in WorldCat Discovery search results? ( created Tue Jun 25, 2024 )
- Who owns and is allowed to edit the Local Subject Re-mapping template? ( created Wed Jun 12, 2024 )
- How to tell if a record in Discovery is a WorldCat record or a central index record ( created Fri May 24, 2024 )
- Can more than one email address be configured for broken link reports? ( created Fri May 24, 2024 )
- Why are some records not returned when searching using a Unique Identifier? ( created Fri May 10, 2024 )
- How to stop incorrect links from Digital Collection Gateway from displaying in Discovery ( created Tue Mar 26, 2024 )
- The Icon is missing for our OpenURL Link Resolver in all of our databases ( created Thu Mar 21, 2024 )
- What is a good way to break a search into multiple searches? ( created Wed Mar 13, 2024 )
- You are not authorized to view this content error comes up when a logged-in user attempts to place an ILL request ( created Mon Mar 04, 2024 )
Recently updated articles
- Why are there different results when searching FirstSearch vs. WorldCat Discovery? ( updated Fri Dec 20, 2024 )
- Why am I getting the error, "This endpoint supports POST requests only"? ( updated Wed Dec 18, 2024 )
- Why is WorldShare or Discovery taking so long to load? ( updated Mon Dec 09, 2024 )
- Why is a knowledge base link not appearing on a title in WorldCat Discovery? ( updated Fri Dec 06, 2024 )
- Why does a knowledge base link resolve correctly in Discovery but not in the A-Z list or Tipasa? ( updated Thu Dec 05, 2024 )
- Will my ILS interoperate with WorldCat Discovery to deliver real-time availability status? ( updated Thu Dec 05, 2024 )
- Why do LHRs that are not attached to the Bib records in Record Manager show up on the records in WorldCat Discovery? ( updated Wed Dec 04, 2024 )
- Why are articles showing as held by our institution when they are outside of our coverage dates? ( updated Tue Nov 19, 2024 )
- Why is my item record showing a "Circulation information is unavailable" or "Item status unavailable" availability error? ( updated Tue Nov 19, 2024 )
- Why is an item my library holds not showing as held in Discovery? ( updated Fri Nov 15, 2024 )
- I searched for a title and got a result that was completely unrelated to the item I searched, why? ( updated Fri Nov 15, 2024 )
- How to tell if a record in Discovery is a WorldCat record or a central index record ( updated Tue Nov 12, 2024 )
- Print availability doesn't show up on a grouped record. ( updated Mon Nov 04, 2024 )
- Why is a record that we do not hold shown as being held in WorldCat Discovery? ( updated Fri Nov 01, 2024 )
- Why is the Place Hold Request Button not visible on a record? ( updated Thu Oct 31, 2024 )