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  • https://help.oclc.org/Resource_Sharing/ILLiad/Troubleshooting/What_do_we_do_when_a_lender_shipped_an_item_and_it_is_showing_as_Unfilled_in_ILLiad
    A Lender shipped an item and you received it, but the system shows it as Unfilled Somehow the Lender never updated OCLC with the shipped message, so here are the steps you need to take to fix this iss...A Lender shipped an item and you received it, but the system shows it as Unfilled Somehow the Lender never updated OCLC with the shipped message, so here are the steps you need to take to fix this issue: Contact the lender and let the lender know that you received the item, but it is now showing as Unfilled. You can discuss what will be best for you to process the request. A suggestion is to cancel the original request. The lender marks it as shipped The borrower marks it as received.
  • https://help.oclc.org/Resource_Sharing/ILLiad/Troubleshooting/How_do_I_process_an_Unfilled_Request_properly
    Follow the documentation for Unfilled Request if you are going from OCLC request to another request. If you are going from OCLC to a different system such as RAPID or DOCLINE or from a different syste...Follow the documentation for Unfilled Request if you are going from OCLC request to another request. If you are going from OCLC to a different system such as RAPID or DOCLINE or from a different system to OCLC, then you follow the Resubmitting the Request in a Different System documentation. If you forget to Delete the OCL Request before Importing into Resubmission, then here are the steps you need to take to remove the OCLC Request: