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  • How can I add a QR code to a museum pass?
    https://help.oclc.org/Discovery_and_Reference/Capira/Troubleshooting/How_can_I_add_a_QR_code_to_a_museum_pass
    Applies to MuseumKey Answer The link that the QR code redirects to can be added to the Printable Pass Number field, and then the Printable Pass Barcode field can be changed to QR Code. Any other relat...Applies to MuseumKey Answer The link that the QR code redirects to can be added to the Printable Pass Number field, and then the Printable Pass Barcode field can be changed to QR Code. Any other related information can be added in the Printable Pass Details field. Additional information Museums Page ID 62665
  • Why is a museum available when the calendar for the museum shows it as closed?
    https://help.oclc.org/Discovery_and_Reference/Capira/Troubleshooting/Why_is_a_museum_available_when_the_calendar_for_the_museum_shows_it_as_closed%3F
    For physical, circulating passes, a museum closing date is indicated but will be available for reservation, as the visit day of the museum may not correspond with the pickup date at the library (i.e. ...For physical, circulating passes, a museum closing date is indicated but will be available for reservation, as the visit day of the museum may not correspond with the pickup date at the library (i.e. These dates will just be indicated on the calendar as Museum Closed (in list view). This can be overridden in the staff interface and any date can be marked as Not Available, which will block the date regardless if it is circulating or printable.
  • If a patron doesn't check out a reserved pass, does it count against their reservation limit
    https://help.oclc.org/Discovery_and_Reference/Capira/Troubleshooting/If_a_patron_doesn't_check_out_a_reserved_pass%2C_does_it_count_against_their_reservation_limit
    Applies to MuseumKey Answer Once the due date passes on the reservation, it will automatically move from Upcoming to Past and the patron will be able to make another reservation in accordance with the...Applies to MuseumKey Answer Once the due date passes on the reservation, it will automatically move from Upcoming to Past and the patron will be able to make another reservation in accordance with the limits. While individual museum passes can be limited within a 30 day period (Museums >> Settings), all other settings limit the number of Upcoming Reservations a patron can have (Library >> Settings). Additional information Reservations Page ID 62846