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  • Can more than on EZproxy instance be run on one host
    https://help.oclc.org/Library_Management/EZproxy/Troubleshooting/Can_more_than_on_EZproxy_instance_be_run_on_one_host
    Answer Yes, more than one instance of EZproxy can be run on a host. Additional information More than one IP address will need to be available and each EZproxy should have its own IP address Page ID 50...Answer Yes, more than one instance of EZproxy can be run on a host. Additional information More than one IP address will need to be available and each EZproxy should have its own IP address Page ID 50044
  • Why is my EZproxy getting directed to my old EZproxy when the link is showing my new EZproxy prefix
    https://help.oclc.org/Library_Management/EZproxy/Troubleshooting/Why_is_my_EZproxy_getting_directed_to_my_old_EZproxy_when_the_link_is_showing_my_new_EZproxy_prefix
    Symptom My EZproxy is getting directed back ot my old EZproxy and my link has the new EZproxy prefix Applies to EZproxy Resolution Contact the database provider and give them the updated EZproxy prefi...Symptom My EZproxy is getting directed back ot my old EZproxy and my link has the new EZproxy prefix Applies to EZproxy Resolution Contact the database provider and give them the updated EZproxy prefix. Additional information Some websites need to be provided with the updated EZproxy prefix when the EZproxy prefix is changed. Page ID 39928
  • American Association for Cancer Research
    https://help.oclc.org/Library_Management/EZproxy/EZproxy_database_stanzas/Database_stanzas_A/American_Association_for_Cancer_Research
    2020-11-03
  • Why am I getting a this ebrary site does not exist error from EZproxy
    https://help.oclc.org/Library_Management/EZproxy/Troubleshooting/Why_am_I_getting_a_this_ebrary_site_does_not_exist_error_from_EZproxy
    Symptom When using and Ebook Central SSO link with EZproxy, the error "this ebrary site does not exist" is displayed in the web browser Applies to Ebook Central SSO configuration Resolution Update the...Symptom When using and Ebook Central SSO link with EZproxy, the error "this ebrary site does not exist" is displayed in the web browser Applies to Ebook Central SSO configuration Resolution Update the Ebrarysite and URL [sitename] parameter in the stanza to the correct value. Ebook Central Page ID 52386
  • Troubleshooting
    https://help.oclc.org/Library_Management/EZproxy/Troubleshooting
    Find frequently asked questions (FAQ) and troubleshooting steps (Troubleshooting) for EZproxy.
  • Why am I getting the EZproxy menu page when using an encoded URL as the target URL
    https://help.oclc.org/Library_Management/EZproxy/Troubleshooting/Why_am_I_getting_the_EZproxy_menu_page_when_using_an_encoded_URL_as_the_target_URL
    Symptom When using an EZproxy link that has an encoded target URL, the user keeps getting the EZproxy menu page Resolution Check the EZproxy prefix and make sure that it is using qurl= and not url= if...Symptom When using an EZproxy link that has an encoded target URL, the user keeps getting the EZproxy menu page Resolution Check the EZproxy prefix and make sure that it is using qurl= and not url= if the target URL is encoded Check the EZproxy log file and see what is in the line before EZproxy displays the menu page (https://ezproxy.institution.edu/menu). This line will have the item making the URL invalid so EZproxy shows the menu page. Page ID 43068
  • Will EZproxy be supported with the planned browser privacy features being introduced by Google and others
    https://help.oclc.org/Library_Management/EZproxy/Troubleshooting/Will_EZproxy_be_supported_with_the_planned_browser_privacy_features_being_introduced_by_Google_and_others
    Based on our work and analysis, EZproxy functionality will not be affected by these upcoming changes because the browser obfuscation of an IP address is not an issue for EZproxy-to-publisher functiona...Based on our work and analysis, EZproxy functionality will not be affected by these upcoming changes because the browser obfuscation of an IP address is not an issue for EZproxy-to-publisher functionality: publishers will see the EZproxy IP address regardless of the browser IP address. However, if EZproxy has functionality based on the browser IP address, such as not proxying on campus users, that will be affected.
  • Bypassing Microsoft Entra ID (Azure) login page
    https://help.oclc.org/Library_Management/EZproxy/Troubleshooting/Bypassing_Microsoft_Entra_ID_(Azure)_login_page
    We'd like to add query string whr=<MyDomain.edu> to our EZproxy SAML settings so it auto-accelerates to our SSO and bypasses the Microsoft intermediary step of inputting your email address to get ther...We'd like to add query string whr=<MyDomain.edu> to our EZproxy SAML settings so it auto-accelerates to our SSO and bypasses the Microsoft intermediary step of inputting your email address to get there The Azure console may or may not have a query string box that you fill in with your domain <MyDomain.edu> for it to generate the whr=<MyDomain.edu> parameter.
  • Does EZproxy support web sockets?
    https://help.oclc.org/Library_Management/EZproxy/Troubleshooting/Does_EZproxy_support_web_sockets%3F
    Answer EZproxy does not support Web sockets Page ID 51778
  • How can I tell if the stanza I expect is authorizing the EZproxy connection to a website
    https://help.oclc.org/Library_Management/EZproxy/Troubleshooting/How_can_I_tell_if_the_stanza_I_expect_is_authorizing_the_EZproxy_connection_to_a_website
    Applies to EZproxy Answer Access the EZproxy server status page (/status). Search the hosts table for website in host in question. click the number in the database index column and EZproxy will displa...Applies to EZproxy Answer Access the EZproxy server status page (/status). Search the hosts table for website in host in question. click the number in the database index column and EZproxy will display the authorizing stanza Additional information This is helpful when trying find duplicate host or domain entries that are causing unexpected authorization issues. Page ID 47633
  • Why am I getting the EZproxy menu page instead of my page
    https://help.oclc.org/Library_Management/EZproxy/Troubleshooting/Why_am_I_getting_the_EZproxy_menu_page_instead_of_my_page
    Symptom When I click the EZproxy link I am getting the EZproxy menu page Resolution Verify the correct URL for the target. Add the target URL to the EZproxy prefix and repost the link. If the target U...Symptom When I click the EZproxy link I am getting the EZproxy menu page Resolution Verify the correct URL for the target. Add the target URL to the EZproxy prefix and repost the link. If the target URL is encoded change the EZproxy prefix to use qurl= instead of url= . Additional information EZproxy will display the menu page when it does not know where the target URL is telling it to go. Often this is caused by an Invalid value being presented to EZproxy as a URL Page ID 45188