Processing
Find information about processing borrowing and lending requests in Relais ILL.
- Request routing tab
- Find information on how the Request Routing tab works in the Staff portal.
- Loan an item
- Learn how to loan an item to your patrons or another library and how to configure the Loan and Ship Loan tab in Relais ILL.
- Supply documents to your own patron or another library
- Learn how to use and configure the Supply tab in Relais ILL.
- Unfilled, cancel, conditionals
- Find information on assigning unfilled, cancel, and conditions in the Staff Portal.
- Patron and library messaging
- Find information on patron or portal messaging in the Staff Portal.
- Messages and alerts
- Find information about the side menu subsection, Messages and Alerts
- Additional Charges
- Learn how staff can enter and edit additional charges to be applied to a request and record charges for material supplied by external suppliers in Relais ILL.