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Learn how to access and save new requests using the DOCLINE Acknowledge Receipt process for Relais ILL.

New requests are accessed and saved using the DOCLINE Acknowledge Receipt process.  The file of new requests is added into Relais using Load Request.  See Flat file using LoadRequest for more information.  

  • As part of the Acknowledge Receipt process, right click (or CTRL-s) on the Acknowledge Receipt form to view the source for the file of requests.
  • In order for the file of requests to be successfully loaded into Relais (including any diacritics) using Load Request, the file must be saved with UTF-8 encoding.  

Find specific instructions on saving files with UTF-8 encoding for Internet Explorer 9 and Firefox 19 below. 

Save the file of DOCLINE requests using Internet Explorer 9

To configure IE9 to allow files to be saved with Notepad and UTF-8 encoding:

  1. Open the IE9 browser.
  2. Click F12 to open the Developer Tools.
  3. From the File menu click Customize Internet Explorer View Source.
  4. Select Notepad from the list of available options.

When you click View Source to display the file of DOCLINE requests as part of the Acknowledge Receipt process, the file will now be displayed in Notepad.

In Notepad, click File > Save As to save the file to the appropriate directory and to which the file can be saved and set encoding to UTF-8.

Save the file of DOCLINE requests using Firefox 19

To configure Firefox to allow files to be saved with Notepad and UTF-8 encoding:

  1. Open Mozilla Firefox.
  2. In the Address or URL bar enter about:config, click enter.
  3. Press the I’ll be careful, I promise button.
  4. In the Search box enter view_source.editor.path, click enter.
  5. In the display window double click the entry.
  6. Enter the system path to Notepad (for example C:\Windows\System32\notepad.exe) and click OK.
  7. Again in the search box enter view_source.editor.external, click enter.
  8. Double click on the entry displayed to switch the value from false to true.

When you click View Source to display the file of DOCLINE requests as part of the Acknowledge Receipt process, the file will now be displayed in Notepad.

In Notepad, click File > Save As to save the file to the appropriate directory and to which the file can be saved and set encoding to UTF-8.