Side Menu

Staff can use the side menu:

• To retrieve and display requests.  
• To look at current workloads, e.g., how many requests are in Relais queues such as Print Request.  

The side menu has two main sections:

1. Requesting - for requests from your patron
2. Supplying - for requests for which your library is the current supplier

Each section has three sub-sections

1. Queues - for requests in Relais queues, e.g., Print Request, Email Request, and Process Request 
2. Loans - for requests currently on loan
3. Pre-defined queries - a list of pre-defined queries to help staff identify specific requests, e.g., requests that have been printed but have not been updated for 3 days.

For each section, subsection, and entry in the side menu the number of requests displays.

If there are no requests to retrieve, e.g., in a Print Request queue, then no entry displays in the side menu.

Staff can expand and collapse each section and sub-section using the up and down carets. 

Staff can refresh any sections or entries by clicking the refresh icon.

After clicking on an entry, the corresponding request or requests display.