OpenURL characters are not decoded properly

Applies to

• ILLiad

Answer

This is a known issue: https://uservoice.atlas-sys.com/forums/581668-illiad-known-issues/suggestions/31539550-utf-8-characters-are-not-decoded-properly-in-some

Patrons can be advised to either:

1. sign into ILLiad in the browser before requesting any articles that might contain UTF-8 characters
2. sign in and then immediately regenerate the request form 

Informazioni aggiuntive

This issue has not been resolved, and users can add their vote to this known issue on the Atlas User Voice site.

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