OpenURL characters are not decoded properly
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Applies to
- ILLiad
Answer
This is a known issue: https://uservoice.atlas-sys.com/forums/581668-illiad-known-issues/suggestions/31539550-utf-8-characters-are-not-decoded-properly-in-some
Patrons can be advised to either:
- sign into ILLiad in the browser before requesting any articles that might contain UTF-8 characters
- sign in and then immediately regenerate the request form
Additional information
This issue has not been resolved, and users can add their vote to this known issue on the Atlas User Voice site.