How can we change our contact information for ILLiad upgrades?
Symptom
- How can we change our contact information for ILLiad upgrades?
Applies to
- ILLiad
Resolution
Contact OCLC Support. OCLC support is able to update contact information at any time and add contacts to the assigned support ticket.
When choosing an available date and time for your ILLiad server upgrade within the new OCLC ILLiad hosting service scheduling system you are able to add up to 10 Guest(s) email addresses. When a pending upgrade has been scheduled, the contact information is locked and cannot be edited until after the upgrade.