Why are my Collection Manager records being imported twice into Alma?
Symptom
- You receive records from Collection Manager, and those records are being imported twice or more into Alma on a regular basis. Our Alma records are being overwritten with each import.
Applies to
- WorldShare Collection Manager
Resolution
Collection Manager files are always posted to /xfer/metacoll/out directories, and they are retained in that directory for 60 days. After seven days, they are zipped, but remain in the same folder. After 60 days, they are replaced with a "stub" text file. For example, a file of records posted would be named something like metacoll.OCWMS.wcp.D20170612.T141740.1.mrc. After seven days, the file is zipped, and the filename then becomes metacoll.OCWMS.wcp.D20170612.T141740.1.mrc.zip. After 60 days, the file on the server becomes metacoll.OCWMS.wcp.D20170612.T141740.1.mrc.zip.txt.
Check your import profile in Alma, and if needed, edit the profile to look for files of the form .mrc$ instead of .mrc. If this is changed, Alma should only pull files that end with .mrc, excluding older files that end with .mrc.zip or .mrc.zip.txt.
If you are still seeing duplicate records imported after reviewing your settings, contact OCLC Support with an example of a record that was duplicated, the filename that includes the record, your OCLC Symbol, and the Cataloging Partner collection ID.