Passa al contenuto principale
Supporto OCLC

When doing a Batch in Connexion client I receive an error "Logon failed - Authorization or Password incorrect."

  1. Ultimo aggiornamento
  2. Salva come PDF
Applies to
  • Connexion client all versions
Answer

You may need to add an authorization and password to the Setup Authorization area. To add an authorization, follow these steps:

  1. Go to File > Logon > Setup Authorizations
  2. Enter an authorization and password and click OK.
  3. Retry processing the batch.

If you have an authorization and password set up in your local save file,  there may be an issue with how these values were entered (typos, trailing spaces, etc.).

  1. Go to File > Local File Manager
  2. Highlight the local save file you're using for the batch, then click "Authorization".
  3. If you have an authorization and password entered, delete and manually re-enter them, then click "OK".
  4. Retry processing the batch.

If you have additional questions or still encounter and error, please contact OCLC Support.

Page ID
16943