Cannot save records to local save file
Symptom
When trying to save a record to the local save file, Connexion throws the error "Object reference not set to an instance of an object."
Applies to
- Connexion client
Answer
Rename the options.xml file and see if that resolves the problem. Follow these instructions.
If renaming the file does not resolve the issue, try these resolution steps:
1. Sign in to WorldShare Record Manager and pull up the record.
2. Edit the 100 field (i.e add a period or comma) and save the record.
3. Go back to Connexion client and successfully open the record.
4. While in the client, re-edit the 100 field and remove the extra punctuation/character that you added in step 2.