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OCLC Support

403 Forbidden error when using Catcher

Symptom
  • You receive a 403 Forbidden error when attempting to use Catcher with CONTENTdm (classic version)
Applies to
  • CONTENTdm (classic version)
Resolution

There are a few potential reasons why you could get this error when running a Catcher script. Check the following:

  • Confirm that your username is correct and exists in the CONTENTdm (classic version) Admin > Server > Users list with permissions to access the collection you are working with.
  • Confirm that your password is entered correctly.
  • Confirm that your CONTENTdm (classic version) License information is correct.
  • Confirm that you have port 8888 added to the end of your CONTENTdm (classic version) Catcher URL.
Additional information

You can learn more about CONTENTdm (classic version) scripting for Catcher.

Page ID
51005