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OCLC Support

Set or reset your password

Set or reset your password for the CONTENTdm (new version) interface.

Request a new password

 Note:

  • Your current password will not work once you have requested a new one.
  • If you need assistance setting or resetting your password, contact OCLC Support.
  1. Visit your library's CONTENTdm (new version) URL. Replace prefix with your library's identifier: https://prefix.contentdm.oclc.org/admin 
  2. On the Sign in screen, click Request password.
  3. In the new window, enter your Username.
  4. Click Request. The email associated with your Username will receive a password reset link. The link expires in 24 hours. Please check the spam folder if you do not see the email.
  5. Click the link in the email message to reset your password.

CONTENTdm (new version) password requirements

Your CONTENTdm (new version) password:

  • Is case-sensitive
  • Must contain at least nine characters
  • Must contain at least one non-alphabetic character
     Note: Semicolons (;), colons (:), apostrophes ('), and periods (.) are not allowed.