A patron is unable to request an online reservation
Symptom
- OLIB rejects an online reservation and/or hangs when the request is submitted
Applies to
- OLIB (all versions)
Resolution
- In the OLIB Web reservation record, click the users' name link to access their User Details.
- Under Circulation Details compare the number of items Reserved with the Max. Reservations limit. If the maximum number has been reached you will need to cancel a reservation before making another.
- If the Max. Reservations setting is null on the user record check the details configured in the relevant Loan Terms and/or User Category records.
Additional Information
Further details About Reservations Set Up can be found in the OLIB online help.