My VDX emails have stopped being generated and Amlib Stockitems are not being created
Symptom
- Items are no longer being created for the VDX requests automatically, so now they need to be created manually
Applies to
- Amlib Stockitem
Resolution
Check the Main > Supervisor > Installation settings for the VDX location :
- Go to the Installation Menu and select Choose Location. Highlight the required location and select OK.
- Select the Other button from the top, and scroll down to VDX POP3 settings.
- Ensure these settings are populated with the correct server address and login credentials etc.
- Save with F3 button at the top of the window.
- Restart the VDX Service.