Resources for providers and OCLC partners
As a partner of OCLC, find resources developed exclusively for our provider partners. Use the OCLC Partner Form to escalate issues you have as a provider.
Use the OCLC Partner Form when you need assistance troubleshooting or need our help to address an issue. After completing the form, your request will be routed to the person or team who can best help you. OCLC is tracking requests from providers so we can elevate how we support our ongoing partnerships. Please provide your customers with the OCLC Support regional contact information. |
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- Instructions providers can give their customers
- Find provider-specific customer-facing instructional materials that providers can give customers, share with customer support, or use on their support websites.
- OCLC advice for ONIX providers
- Find ONIX-related requirements, expectations, and language for ONIX-providing partners and learn how OCLC uses the ONIX data once it is received.