"Searches cannot be longer than 30 words" error on every search when proxying WorldCat Discovery
Symptom
- You use EZproxy with WorldCat Discovery, and your off-campus users get an error message on every search, regardless of length:
"Unable to generate search results. Searches cannot be longer than 30 words. Reduce the number of words in the search."
"Unable to generate search results. Searches cannot be longer than 40 words. Reduce the number of words in the search."
Applies to
- WorldCat Discovery
- EZproxy
Resolution
If you use hosted EZproxy, contact OCLC Support with a description of the problem and a link to this help article.
If you are self-hosted/standalone EZproxy, contact OCLC Support with the following information for Support to review:
- A description of the problem
- Your EZproxy's IP address
- Your EZproxy's complete config.txt and messages.txt files
- A link to this help article