I receive the error message "unable to get libraries with this item at the moment. Try again later." when using the "find a copy at a library" feature for a specific item on WorldCat.org
Symptom
- This error message appears under one or both of the "Featured libraries" and "all libraries" headers.
Applies to
- WorldCat.org
Resolution
1. Ensure that you have created an account and are signed in to WorldCat.org
2. Open an incognito browser window, sign in to your WorldCat.org account, and attempt to view the item again.
3. If possible, attempt to view the item again on another device.
4. If possible, attempt to view the item again using a different wi-fi network.
5. If the above steps do not work, contact OCLC Support and tell them that you've already completed the above steps. Provide them with your IP address so that they can investigate further.